BPO

“Install Your Contact Center In One Packet"

OVERVIEW

BPO’s play very important role for growing an organization. Most educated rural youth migrate to cities in search of job opportunities since their villages offer little or none. These helpless youth have no choice but to leave their families and the proud village culture behind and flock the cities with the hope of making a decent living. The impressive economic progress the country is experiencing today is only limited to the urban areas and benefiting middle class and above.

Today, the world markets have matured to be highly industry, process and segment specific and there has been a major shift from the initial days of business process services that was relatively simple. Our network of delivery centers are spread in India.

We are the only contact center solution providers in the market who can add upto 100-150 concurrent agents on one single server along with the features like IVR, ACD, Predictive Dialer, Voice Logger, CRM, , Call Conferencing, call barge in , APIs for third party CRM integration, etc.




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