Mobile Agents

“Make Faster Your Agents"

OVERVIEW

We are providing unique facility for agent to login to the ACD remotely using mobile phones and landlines. This helps enterprises costs on space, transport and other amenities. We Provide customer services even in case of holiday, strikes and at odd hours. The entire calls are recorded.

  • Gives your agent what they need, when they need.
  • Help agents to make faster, more informed decisions
  • Enable agents to manage their own performance in real-time
  • Improve workflows with intuitive, situation-aware controls




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