Recording Solution

“Improve the Quality, Increase the Security and Verify the Sales”

OVERVIEW

We offer a number of different recording solutions as customer requirement for recording of contact centers conversations. Admin can records call of one or multiple agents in easy way.

  • Recording solution for quality assurance, security, sales verification and customer compliance
  • Enabled users can record specific calls, at their convenience
  • Quick centralization for inbound or outbound calls
  • Recording in any format of audio recording ( mp3, wav, AIFF..)
  • Admin and Agent can Pause/Resume recording




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